The entrance to Tobacco Factory Theatres is on the Raleigh Road side of the Tobacco Factory building and the Box Office is situated just inside the entrance on the ground floor. There is a ramp up into the building and a lift up to the Factory Theatre and Factory Theatre Bar on the first floor. Tobacco Factory Theatres is fully wheelchair accessible and accepts guide dogs. The Factory Theatre has tiered seating with only a certain number of seats on floor level.
To book wheelchair spaces, you can either contact the Box Office directly or login to your account on our website. Go to My Account then Other Preferences and ensure you have selected your accessibility needs. You will then be able to pick your own wheelchair seat once you are logged into your account. For any queries, please contact the Box Office on email@example.com or call 0117 902 0344.
You can find further information on the Factory Theatre below but if you have specific access requirements please let a member of our Box Office team know when booking your tickets and we will be happy to discuss your visit in more detail.
In the Factory Theatre, the layout of the auditorium changes for different shows. For most shows seating will be reserved but for several others seating will be unreserved. The Factory Theatre is on the first floor but is fully accessible by stairs and a lift. The Factory Theatre auditorium has an induction loop system.
BSL interpreted performances
Whenever possible, Tobacco Factory Theatres works with visiting companies or co-producers to have BSL interpreted performances of shows. Where BSL interpreted performances are available, they will be listed below this message and on individual show pages.
May – Aug 2017 season
The following production will have a BSL signed performance by BSL interpreter Clare Reed:
13 Thu 29 June 2.30pm
In addition, Translunar Paradise does not contain any spoken dialogue and is accessible to deaf and hearing-impaired audiences.
Aug – Dec 2017 season
The following productions will have a BSL signed performance by BSL interpreters Clare Reed and Helen Moore:
To book tickets for BSL performances, you can either contact the Box Office directly or login to your account on our website. Go to My Account then Other Preferences and ensure you have selected your accessibility needs. You will then be able to pick your own wheelchair or BSL seat once you are logged into your account. For any queries, please contact the Box Office on firstname.lastname@example.org or call 0117 902 0344.
On occasion, we are also able to offer relaxed performances which are specifically adapted for those with additional needs and their families. These performances are a more relaxed presentation of the show with adapted lighting and sound and minor script adjustments. They suit the needs of those with a physical or learning disability, autism spectrum condition, or sensory or communication disorder.
Where relaxed performances are available, they will be listed below and on individual show pages.
Why the Whales Came Thu 13 July 1pm
GROUP BOOKINGS – Buy 10 tickets for the relaxed performance of Why The Whales Came and receive up to three free tickets for carers/teachers. Contact email@example.com for more information and to book.
Beauty and the Beast
Schools performance Wed 10 January 2018 1pm
Family performance Thu 11 January 2018 6pm
We are pleased to offer one free essential carer ticket for customers who require a carer to accompany them for the performance. These tickets are not available online.