Accessibility at Tobacco Factory Theatres
Tobacco Factory Theatres is wheelchair accessible and welcomes guide dogs. Both the Factory Theatre and Spielman Theatre have tiered seating with only a certain number of seats on floor level. The Factory Theatre auditorium has an induction loop system. There is an accessible toilet on the same floor as both theatres.
Wheelchair accessible entrance: The main entrance to Tobacco Factory Theatres is wheelchair accessible. The theatre entrance is located on the side of the building on Raleigh Road and the Box Office is situated just inside the entrance on the ground floor. There is a ramp up into the building and a lift up to the Factory Theatre, Spielman Theatre and Theatre Bar on the first floor.
To book a wheelchair space for the first time: contact the Box Office directly on 0117 902 0344 or by emailing tickets@tobaccofactorytheatres.com. The box office team can book your tickets and update your online account so you will be able to book your own wheelchair spaces in the future.
If you have previously booked a wheelchair space: Make sure you are logged into your account when booking tickets. Wheelchair spaces are identified in the seat selection tool with a symbol of a wheelchair. Click on the symbol to select the seat. The seat next to a wheelchair space will be marked with a star symbol and can be booked for a companion.
For help with your booking, contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.
You can find further information on the Factory Theatre and Spielman Theatre below but if you have specific access requirements please let a member of our Box Office team know when booking your tickets and we will be happy to discuss your visit in more detail.
Factory Theatre
In the Factory Theatre, the layout of the auditorium changes for different shows. For most shows seating will be reserved but for some seating will be unreserved. The Factory Theatre has tiered seating with only a certain number of seats on floor level. The Factory Theatre is on the first floor but is fully accessible by stairs and a lift. The Factory Theatre auditorium has an induction loop system.
Spielman Theatre
For most shows in the Spielman Theatre, seating will be reserved but for some seating will be unreserved. The Spielman Theatre has tiered seating with only a certain number of seats on floor level. The Spielman Theatre is on the first floor but is fully accessible by stairs and a lift.
BSL interpreted performances
We aim to offer BSL interpreted / integrated performances of shows whenever possible and will list them here when they are available.
To book tickets for BSL performances for the first time, contact the Box Office directly. They will be able to book you in. They will also update your account so you will be able to book your own seats with a good view of the BSL interpreter in the future. Just log into your account. You will be able to see where the seats are as they will be marked with a star. You will then be able to pick your own BSL seat once you are logged into your account. For any queries, please contact the Box Office on tickets@tobaccofactorytheatres.com or call 0117 902 0344.
Where BSL interpreted performances are available, they will be listed below.
The Acts: Thursday 3rd September, 7:30pm
The Acts: Friday 4th September, 7:30pm
Pieces of My Life: Friday 11th September, 8pm (Interpreter Sherrie Eugene-Hart). Includes BSL interpreted post-show discussion.
Don Giovanni: Tuesday 29th September, 7:30pm (Interpreter Adrian Bailey)
How Soon Is Now: Friday 23rd October, 7:30pm (Interpreter Kate Neill)
Romeo & Juliet: Friday 6th November, 7:30pm (Interpreter Sherrie Eugene-Hart)
A Christmas Carol: Friday 18th December, 7pm (Interpreter Kate Neill)
A Christmas Carol: Saturday 19th December, 2pm (Interpreter Kate Neill)
audio described performances
We offer audio described performances to support blind and visually impaired audience members. These performances include a live, narrated description of the visual elements of the show-such as actions, costumes, and scenery-delivered through a headset. Before some of these performances, we may offer touch tours, where guests can explore key props, costumes, and the set to help build a picture of the production.
Where audio described performances are available, they will be listed below.
To book tickets for an audio described performance, please contact the Box Office directly tickets@tobaccofactorytheatres.com / 0117 902 0344.
The Acts: Thursday 3rd September, 7:30pm
The Acts: Friday 4th September, 7:30pm
How Soon Is Now: Thursday 22nd October, 7:30pm
How Soon Is Now: Friday 23rd October, 7:30pm
How Soon Is Now: Saturday 24th October, 7:30pm
captioned performances
We offer captioned performances to make theatre more accessible for d/Deaf and hard of hearing audience members. These performances include screens that display the script and sound effects in real time as the action unfolds on stage. Captioned shows also support those who are learning English, studying the play, or find it easier to follow text alongside speech. The captions are carefully prepared and operated by a trained Captioner to ensure they match the performance as it happens.
Where captioned performances are available, they will be listed below.
The Acts: Thursday 3rd September, 7:30pm
The Acts: Friday 4th September, 7:30pm
A Christmas Carol: Wednesday 6th January, 1pm (Provided by Stagetext)
A Christmas Carol: Wednesday 6th January, 7pm (Provided by Stagetext)
To book tickets for an captioned performance, please contact the Box Office directly tickets@tobaccofactorytheatres.com / 0117 902 0344.
RELAXED PERFORMANCES
We offer relaxed performances which are specifically adapted for those with additional needs and their families. These performances are a more relaxed presentation of the show with adapted lighting and sound and minor script adjustments. They suit the needs of those with a physical or learning disability, autism spectrum condition, or sensory or communication disorder.
Where relaxed performances are available, they will be listed below.
A Message To The Future: Tuesday 15th September, 10:30am
A Message To The Future: Tuesday 15th September, 1pm
A Message To The Future: Tuesday 15th September, 3pm
A Christmas Carol: Saturday 2nd January, 2pm
Little Snowy Hare: All performances
Essential companion
We are pleased to offer one free essential companion ticket for anyone who would benefit from the support of another person to attend and enjoy a performance. We do not require proof of disability to access this ticket, as we recognise that such requirements can be a barrier to access.