Privacy Policy

    What information do we collect and how do we use it?

    We collect personal data from you when you register to join our postal mailing or email database. This information is protected by UK data protection law. We remind you about our data collection policy when you fill out your details to join our mailing lists.

    We do not share your information with third parties or send you communication without your prior consent – you must give us your consent to do so by submitting your email address in our newsletter sign-up form. Should you wish to terminate your subscription to our newsletter you will find an unsubscribe link at the bottom of each newsletter. If you wish to be removed from our user database at any time, please email us at and we will delete your details.

    Information gathered from competitions

    Occasionally we may run competitions on We will usually ask you to submit your entry by email so we can easily notify you if you win tickets. If we are offering theatre tickets to another venue, we would usually send your name to that venue’s box office so your ticket can be reserved there.

    Job applications

    We may advertise a Tobacco Factory Theatres job vacancy on our website which you can apply for via email. We collect some basic personal information which is not shared with any other party.

    Our opt-out policy

    You can opt-out of our email newsletter by clicking on the ‘unsubscribe’ link at the bottom of the newsletter.

    Links contains links to other websites. Please remember that when you click on any of these links you’re moving onto another site and that their terms, conditions and policies will apply when you are visiting their pages, and these may differ from ours.

    Legal Requirements

    While it is unlikely, Tobacco Factory Theatres may be required to disclose your user data by a court order or to comply with other legal requirements. We will endeavour to inform you of this requirement wherever possible, unless we are legally restricted from doing so.

    No commercial disposal to third parties

    We will never sell, rent or distribute your data to third parties for commercial purposes without your prior consent.


    A cookie is a piece of information in the form of a very small text file that is placed on an internet user’s hard drive. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. We use cookies on as a form of user identification in certain areas of the site, but they do not record any confidential or personal information. We also use Google Analytics cookies to calculate the number of users who visit the Website. These cookies make it possible to measure and analyse the way in which users browse the website. This information allows us to continually improve our services and the experience of users of the website. For more information, consult the Google Analytics privacy page: Finally we use advertising cookies to show advertisements that are relevant to users. Any cookies that are placed on linked sites remain the responsibility of that party, and we cannot be responsible for any information that site may gain about you when visiting their sites.